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Flex

Elevate your Core: Outsourcing non-core processes allows you to focus on your core competencies and strategic priorities. This can lead to increased innovation, improved performance, and savings in key areas.

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How to know if Flex is for you.

If you are looking to handle less than 700 transactions a week

Flex is the right fit when you are looking to outsource coverage for weekends, after-hours, and/or night shifts but the volume or hours worked is not viable with a full time employee.

Through Flex you don't directly manage the employee, so that your managing team and resources can be focused on tasks that are key for your company.

Or if more than 700 transactions

You get considerable savings at high volumes where you would need to hire multiple employees to execute the same process.

Benefit from our technology without affecting your current stack, to drive process improvement and ROI.

You achieve high-quality outcomes efficiently, with minimal to none interruptions or interventions.

Let's look at how our customized solutions can optimize your processes and increase efficiency.

Get started with Flex!

Why FLEX?

We invoice you for what was actually contributed to your business instead of hours worked
You don't need to spend your time on resources focusing on the details, just the result
Only pay for what you need: scale as needed

The Process

We have a pool of trained specialists that will handle your process after undergoing rigorous training. There is the main specialist(s) assigned to your process as the primary, to guarantee quality, while also having backups, so we guarantee no absenteeism and continuity.

We improve internal efficiency through technology, so that we are able to offer the same result at a lower price.

We have quality control frameworks that allow us to deliver a service that meets your expectations.

ROI Analysis

Learn how Flex generates savings for you.

Domestic VS Co-management VS Flex

Tier
Fixed cost
Estimated transaction cost
Savings compared to domestic
Domestic employees
Icon box
$3.000*
$6,0
0%
Co-management
Icon box
$2.650
$5,3
12%
Flex < 700 transactions
<
$2.500**
$4,8
20%
Flex > 700 transactions
>
Adapts to your volume
$3
50%

*Assuming an all-in salary of $3,000 for domestic (not including commissions)

**Highest transactions within that tier

What’s next?

Kick of call
1

Kick-off call

  • Mapping processes.
  • Setting expectations.
  • Setting communication channels.
Process aproval
2

Process approval

  • Review the diagram for the process we mapped.
  • Sign off on the process.
Implementation
3

Implementation

  • Internal hiring and training.
  • Technology development.
  • System set up.
Deploy live
4

Deploy live

  • Service level commitments.
  • Weekly reports.
  • Periodic reviews.
  • Continuous improvement.

Reserve your demo today and start your journey to success starts now

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